How to Address Workplace Conflict

Many people seek leadership roles because of what they perceive as the "glitz and glamor" of being in charge. They often have dreams of being the go-to person and making the clutch decision in the last moments to catapult the team to success. And while that remains a possibility, what leaders often encounter and experience far more often, on a recurring weekly basis, is conflict. In fact, in research conducted by the Myers-Briggs Company, the data shows managers/leaders spend over 4 hours a week dealing with conflict.