OUR VALUES
OUR TRUE NORTH — Guiding Values
Do what is right because it is right, ALWAYS.
Live by More, Better, Before.
Embody dignity and respect for everyone every day.
Be an owner and not a renter.
Be driven by curiosity.
A DEEPER LOOK
1. Do what’s right because it is right, ALWAYS.
We must radiate trustworthiness.
Integrity, honesty, and loyalty must always be at the forefront of who we are and what we do.
ALWAYS tell the kind truth even when it hurts.
Do out of being.
In a pinch, give 60% and take 40%.
2. Live by More, Better, Before.
Extraordinary is our ordinary EVERY DAY.
Go the extra mile every day.
Do more than they expect.
Do it better than they expect.
Do it before they expect.
Add the most value to everyone with whom you interact.
When you add value, you become invaluable.
3. Embody dignity and respect for everyone every day.
Everyone deserves and will receive
Dignity
Equity
Inclusion
Respect
We ALL belong to the “human” race.
4. Be an Owner and not a Renter.
We NEVER walk past a problem.
We always seek to improve cost efficiency.
We always seek to find more ways to add value to clients.
We ensure clients gets more than their money’s worth of service.
We treat “it” like it is ours.
We always begin with the end in mind.
We set the example always.
5. Be driven by curiosity.
Seek continuous improvement.
Seek to be a continual learner.
Always explore new ideas.
Never lose sight that EVERYTHING can be improved.
“A pessimist complains about the wind. An optimist expects it to change. A leader adjusts the sails.”
— JOHN MAXWELL